Privacy policy

At The Inn At Laurel Point, BC hotel, we are committed to providing our guests with exceptional service and using the highest level of integrity in all of our business practices. The following information relates to our policies and procedures for handling your personal information, under the Personal Information Protection Act.

The Information That We Collect
To provide you with our products and services, we will request to collect your name, address, telephone number, credit card information and requested accommodation preferences. In addition, other information may be requested to meet your personal comfort requirements in accommodation, to facilitate billing and collection of accounts and ease the process of future stays with us.

How We Manage Your Information
Customer Service
Any information that occurs during your visit with us, such as billing information, faxes or messages is treated as confidential.
External requests for information or duplicate copies of a group or guest's billing statement will be verified for identification through our accounting department or the manager on duty.

Marketing
Information about the hotel, our services and our enewsletter is available upon request on our website or by contacting the hotel direct. The Inn At Laurel Point does distribute marketing material periodically to our database.

Disclosure
We will not disclose your information to a third party outside of our company without your consent, unless law or legal process requires it.

Securing Your Information
We take all necessary measures to secure your information in our paper file management and onsite computer system.
We provide our employees with on-going training to ensure that your information is protected against unauthorized access, unnecessary changes or disclosure.

How to Access and Correct Information We Maintain About You
Please contact our privacy officer with questions, concerns or if you would like to access your information that we have on file.

Contact Information
Tomas Dosil, Director of Front Office
Laurel Point Inn
680 Montreal Street
Victoria B.C.
V8V-1Z8
250-414-6723
1-800-663-7667